The release notes that these products may contain whole or broken tablets, capsules, gelcaps or caplets from other Novartis products.
Consumers are urged to stop using the affected products and to contact the Novartis Consumer Relationship Center at 1-888-477-2403 (Monday-Friday 9 a.m. to 8 p.m.) for information on returning them and receiving a full refund.
NCH website: www.novartisOTC.com
Here is the FDA press release issued today:
Novartis Consumer Health Inc. Issues Voluntary Nationwide Recall Of Certain Over-The-Counter Products Due to Potential Presence of Foreign Tablets or Chipped or Broken Tablets or Gelcaps
FOR IMMEDIATE RELEASE - Parsippany, January 8, 2012 - Novartis Consumer Health, Inc. (NCH) announced today that it is voluntarily recalling all lots of select bottle packaging configurations of Excedrin® and NoDoz® products with expiry dates of December 20, 2014 or earlier as well as Bufferin® and Gas-X Prevention® products with expiry dates of December 20, 2013 or earlier, in the United States. NCH is taking this action as a precautionary measure because the products may contain stray tablets, capsules, or caplets from other Novartis products, or contain broken or chipped tablets.
The affected bottle sizes are attached to this release. The Novartis Consumer Health Inc. Lincoln, NE facility has voluntarily suspended operations and shipments to accelerate maintenance and other improvement activities at the site.
This recall is being conducted with the knowledge of the U.S. Food and Drug Administration (FDA).
Mixing of different products in the same bottle could result in consumers taking the incorrect product and receiving a higher or lower strength than intended or receiving an unintended ingredient. This could potentially result in overdose, interaction with other medications a consumer may be taking, or an allergic reaction if the consumer is allergic to the unintended ingredient. NCH is not aware of adverse events reported with the issues leading to the recall.
These over-the-counter products were distributed nationwide to wholesalers and retailers.
Novartis Consumer Health Inc. is notifying its distributors and customers and is arranging for return of all recalled products. Wholesalers and retailers should stop distribution and return the affected product using Novartis Product Return information that is being provided to them.
Consumers that have the product(s) being recalled should stop using the product(s) and contact the Novartis Consumer Relationship Center at 1-888-477-2403 (available Monday-Friday 9 a.m. to 8 p.m. Eastern Time) for information on how to return the affected products and receive a full refund. For more detailed information, consumers should visit our website at www.novartisOTC.com1 as of January 9, 2012. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using these drug products.
Adverse events that may be related to the use of these products may be reported to FDA's MedWatch Adverse Event Reporting Program either online, by regular mail or by fax:
- Online: www.fda.gov/medwatch/report.htm2
- Regular Mail: use postage-paid FDA form 3500 available at:
www.fda.gov/MedWatch/getforms.htm3.
Mail to MedWatch, FDA, 5600 Fishers Lane, Rockville, MD 20852-9787 - Fax: 1-800-FDA-0178
These actions announced today, highlight the strong Novartis commitment to a single quality standard for the Novartis Group. The Novartis Group is making the necessary investments and committing the right resources to ensure these are implemented across the entire Novartis Group network. The high quality of Novartis products and operations has been critical to building the Novartis Group reputation over the past 15 years. Novartis Group is committed to ensuring the highest standard for patients who rely on our products and medicines.
Novartis Consumer Health Inc. plans to gradually resume operations at its Lincoln, NE site following implementation of planned improvements and in agreement with the FDA. The Novartis Consumer Health Inc. Lincoln, NE facility produces a variety of products mainly for the US market with annual sales value of less than 2% of Novartis Group sales. At this stage, it is not possible to determine when the plant will resume full operations and the full financial impact of these events. NCH will take a one-time charge currently estimated at USD 120 million in the fourth quarter of 2011, relating to the recalls and improvement work at the Lincoln, NE facility.
Novartis commitment to quality
The Novartis Group is fully committed to ensuring the quality, safety
and integrity of its products. All Novartis Group companies have a
clear commitment to patients and Health Authorities to ensure high
quality standards for all our products and services. Novartis Group
companies stand behind the safety and efficacy of their products, and
are fully committed to maintaining high quality standards at all
production sites in the US and around the world. All Novartis Group
products are subjected to strict manufacturing, testing and monitoring
standards. Where they fall outside the standards, Novartis Group
companies take actions to correct the issue and may recall products as
a precaution.
Disclaimer
The foregoing
release contains forward-looking statements that can be identified by
terminology such as "potential," "will," "committed," "commitment,"
"plans," or similar expressions, or by express or implied discussions
regarding the potential length of the shutdown of our Lincoln, NE
production facility, regarding the potential for any further regulatory
actions at the Lincoln, NE production facility, regarding the potential
for any further quality issues arising at any additional Novartis
manufacturing facilities, or regarding the potential financial impact
of the Lincoln, NE facility shutdown. You should not place undue
reliance on these statements. Such forward-looking statements reflect
the current views of management regarding future events, and involve
known and unknown risks, uncertainties and other factors that may cause
actual results to be materially different from any future results,
performance or achievements expressed or implied by such statements.
There can be no guarantee that our Lincoln, NE production facility will
reopen at any particular time. Nor can there be any guarantee that
actions described in this release will be the only regulatory actions
required at the Lincoln, NE facility. Neither can there be any
guarantee that further quality issues will not arise at any additional
Novartis Group manufacturing facilities. Nor can there be any
guarantee as to the potential financial impact on Novartis resulting
from the shutdown of the Lincoln, NE production facility. In
particular, management's expectations could be affected by, among other
things, unexpected regulatory actions or delays or government
regulation generally; unexpected manufacturing issues, including
unexpected inabilities to satisfy regulators' requirements for the
reopening of the Lincoln, NE production facility; competition in
general; government, industry and general public pricing pressures; the
impact that the foregoing factors could have on the values attributed
to the Novartis Group's assets and liabilities as recorded in the
Group's consolidated balance sheet, and other risks and factors
referred to in Novartis AG's current Form 20-F on file with the US
Securities and Exchange Commission. Should one or more of these risks
or uncertainties materialize, or should underlying assumptions prove
incorrect, actual results may vary materially from those anticipated,
believed, estimated or expected. Novartis is providing the information
in this press release as of this date and does not undertake any
obligation to update any forward-looking statements contained in this
press release as a result of new information, future events or
otherwise.
About Novartis
Novartis Group
provides innovative healthcare solutions that address the evolving
needs of patients and societies. Headquartered in Basel, Switzerland,
Novartis offers a diversified portfolio to best meet these needs:
innovative medicines, eye care, cost-saving generic pharmaceuticals,
preventive vaccines and diagnostic tools, over-the-counter and animal
health products. Novartis is the only global company with leading
positions in these areas. In 2010, the Group's continuing operations
achieved net sales of USD 50.6 billion, while approximately USD 9.1
billion (USD 8.1 billion excluding impairment and amortization charges)
was invested in R&D throughout the Group. Novartis Group companies
employ approximately 121,000 full-time-equivalent associates and
operate in more than 140 countries around the world. For more
information, please visit http://www.novartis.com4.
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